HolidayHomeowner

HOLIDAY HOMEOWNER ADVICE

Help to avoid any issues or disappointment which could affect your holidaymakers review rating.

  • Don't Over Sell:
  • Provide as much information to the holiday-maker about your property and its contents before they book. However, it is better in the long term to acknowledge, when necessary, that your property may not be suitable for a particular holidaymaker. If you take a booking knowing its not suitable, simply for the fees, you may find holidaymakers doing their best on social media etc to condemn your holiday-home and its review ratings.

  • Don't Under Sell:

Don't under-sell. Illustrate your property in a more attractive manner and avoid many questions from holidaymakers by including as much information as you can in your advert.
The list below suggests some things you may wish to include in your property advert to inform prospective holiday-makers;

Distance from airport
Check-in and out times
State whether short breaks are available
Let them know all contents are clean and in order
Let them know your insurance details
Inform them if you have any good selling points eg. Hot tub, log fire, free wifi, sky tv Smoking or non smoking, pub or shop close by, close to beach, local attractions etc
What deposits are required and when payments need to be made
How they get their bond back
No booking fee with Simply Owners



Also Provide Information Such As:


LOUNGE/LIVING AREA   KITCHEN CONT'D   OUTSIDE
 Comfortable seats   Oven gloves   Garden furniture / bbq
Good size TV with instructions   Milk jug / Sugar Bowl   Drying facilities
Coffee table   Colander   Waste bins with instructions
Coasters   Washing up bowl    
Fireguard   Tea towels   OTHER ITEMS
         
DINING AREA   BEDROOMS   Torch
Table and chairs   Standard size beds   Door mats
High chair   Fan   Spare batteries
Place mats & coasters   Wardrobe – coat hangers   Spare lightbulbs
    Hair dryer   Books & Games
KITCHEN   Bedside tables   Adequate heating throughout
Washing machine   Lamps   Visitor information book
Dishwasher   Duvet(s) / Pillows   Air conditioning
Microwave   Drawers    
Toaster   Fresh linen included   HEALTH AND SAFETY
Refrigerator   Mattress protectors   Carbon-monoxide detector
Oven/hob   Mirror   Landlords Gas certificate
Waste bin & liner   Cot   Fire blanket
Pan set inc frying pan   Spare blankets   Powder extinguisher
Kettle       Sufficient smoke alarms
Wine glasses and tumblers   BATHROOM   Stair gates
Knife block   Bath / shower   Pool fences and gates
Casserole dishes   Heating   Patio / glass door safety stickers
Mixing bowls Towels Laminated fire safety card
Measuring jug   Mirror   First aid kit
Egg cups   Door lock   Fire risk assessment
Salt & Pepper pots   Toilet roll holder   Door mats
Serving dishes   Toilet brush   Powder extinguisher
Cutlery and crockery sets   Covered waste bin & liner    
Cooking utesils   Shaver point    
Trays        
Cork screw   UTILITY    
Can opener   Vacuum cleaner    
Chopping board   Iron / Ironing board    
Ladle   Mop / bucket    
Whisk   Brush dustpan    
Masher   Internal drying    
Scissors        
Grater        
Peeler

 
Complying with legislation in terms of rental licences etc:
  

Some countries have legislation specifically relating to holiday rental properties and this changes at different times. It is important that you identify exactly what is needed by way of licences in your location and continually review such legal responsibilities to ensure that you are operating within your areas legal framework.


 
Payment Protection against financial scammers for your holidaymakers:
  

Simply Owners guarantees 100% payment protection for your holidaymakers at no extra cost, providing that the prescribed method of making payments has been followed carefully and precisely, by both the holiday-home owner and the holidaymaker. (For more detailed terms see Terms and Conditions.)
Don't allow scammers to phish or hack your emails to redirect your payments to their accounts. Only use emails to receive general enquiries and send general information.


Only give instructions and details on payment methods during the receipt of a phone call from the holidaymaker on the unique phone number you provided to Simply Owners

Never make the call to a holidaymaker to discuss payments !!!

Your phone number is unique to you and this method protects both you the holiday-home owner and the holidaymaker. Protect your phone from abuse and never allow any unauthorized person to use it to deal with payments from holidaymakers. Always take payments on a recognized credit or debit card or via an organization such as Paypal.


REMEMBER:
 

Simply Owners only provide advertising space for holiday-home owners and connect potential holidaymakers with them directly. It does not vet any properties nor verify any comments or content entered in the advert by you, the holiday-home owner. It is you, the holiday-home owner, therefore that is solely responsible for the representations made in the advert placed with Simply Owners.

Also, as Simply Owners does not have any kind of contract with any holidaymaker, financial or otherwise, it cannot be considered a ‘renter’ and drawn into any form of rental agreements, licences or any form of contract with the holidaymaker or third party.

SIMPLY OWNERS LTD Reg No. 10215052
COPYRIGHT 2017