Provide as much information to the holiday-maker
about your property and its contents before they book. However,
it is better in the long term to acknowledge, when necessary, that
your property may not be suitable for a particular holidaymaker.
If you take a booking knowing its not suitable, simply for the fees,
you may find holidaymakers doing their best on social media etc
to condemn your holiday-home and its review ratings.
Don't under-sell. Illustrate your property in a more
attractive manner and avoid many questions from holidaymakers by including
as much information as you can in your advert.
The list below suggests some things you may wish to include in your property advert to inform prospective holiday-makers;
Distance from airport
Check-in and out times
State whether short breaks are available
Let them know all contents are clean and in order
Let them know your insurance details
Inform them if you have any good selling points eg. Hot tub, log fire, free wifi, sky tv Smoking or non smoking, pub or shop close by, close to beach, local attractions etc
What deposits are required and when payments need to be made
How they get their bond back
No booking fee with Simply Owners
|LOUNGE/LIVING AREA||KITCHEN CONT'D||OUTSIDE|
|Comfortable seats||Oven gloves||Garden furniture / bbq|
|Good size TV with instructions||Milk jug / Sugar Bowl||Drying facilities|
|Coffee table||Colander||Waste bins with instructions|
|Coasters||Washing up bowl|
|Fireguard||Tea towels||OTHER ITEMS|
|Table and chairs||Standard size beds||Door mats|
|High chair||Fan||Spare batteries|
|Place mats & coasters||Wardrobe – coat hangers||Spare lightbulbs|
|Hair dryer||Books & Games|
|KITCHEN||Bedside tables||Adequate heating throughout|
|Washing machine||Lamps||Visitor information book|
|Dishwasher||Duvet(s) / Pillows||Air conditioning|
|Toaster||Fresh linen included||HEALTH AND SAFETY|
|Refrigerator||Mattress protectors||Carbon-monoxide detector|
|Oven/hob||Mirror||Landlords Gas certificate|
|Waste bin & liner||Cot||Fire blanket|
|Pan set inc frying pan||Spare blankets||Powder extinguisher|
|Kettle||Sufficient smoke alarms|
|Wine glasses and tumblers||BATHROOM||Stair gates|
|Knife block||Bath / shower||Pool fences and gates|
|Casserole dishes||Heating||Patio / glass door safety stickers|
|Mixing bowls||Towels||Laminated fire safety card|
|Measuring jug||Mirror||First aid kit|
|Egg cups||Door lock||Fire risk assessment|
|Salt & Pepper pots||Toilet roll holder||Door mats|
|Serving dishes||Toilet brush||Powder extinguisher|
|Cutlery and crockery sets||Covered waste bin & liner|
|Cooking utesils||Shaver point|
|Can opener||Vacuum cleaner|
|Chopping board||Iron / Ironing board|
|Ladle||Mop / bucket|
Some countries have legislation specifically relating to holiday rental properties and this changes at different times. It is important that you identify exactly what is needed by way of licences in your location and continually review such legal responsibilities to ensure that you are operating within your areas legal framework.
When logging into the Site you must ensure the address in full is https://www.simplyowners.net/owner_admin_ssl/login.php and that your browser indicates that you have a secure connection, normally by means of a padlock icon. You should not enter your password into any other address.
Owners guarantees 100% payment protection
for your holidaymakers at no extra cost, providing that the prescribed
method of making payments has been followed carefully and precisely,
by both the holiday-home owner and the holidaymaker. (For more detailed
terms see Terms and Conditions.)
Don't allow scammers to phish or hack your emails to redirect your payments to their accounts. Only use emails to receive general enquiries and send general information.
Only give instructions and details on payment methods during the receipt of a phone call from the holidaymaker on the unique phone number you provided to Simply Owners
Never make the call to a holidaymaker to discuss payments !!!
Your phone number is unique to you and this method protects both you the holiday-home owner and the holidaymaker. Protect your phone from abuse and never allow any unauthorized person to use it to deal with payments from holidaymakers. Always take payments on a recognized credit/debit card, bank transfer or via an organization such as Paypal.
FOR OUR PAYMENT PROTECTION CERTIFICATE TO BE VALID FOR YOUR HOLIDAYMAKER YOU MUST ISSUE IT AT THE TIME OF ENTERING THE BOOKING INTO YOUR CALENDAR AND BE IN COMPLIANCE WITH ALL OF OUR TERMS AND CONDITIONS
The holidaymakers contract is with you the owner and they have agreed to renting your property based on the advert you created and they viewed at the time of booking.
Further, the discussions and verbal and written agreements made with you and this agreement made on the basis that you will be the owner when their holiday takes place.
They have made this contract in good faith that you will not sell the property to a new owner who may have a slightly different approach to managing a holiday rental.
To mitigate any legal claims against you for a breach of contract therefore you should not put your property up for sale without advance notice to any affected holidaymakers informing them that you are doing so and providing them with two options:
One, you will contractually obligate the new owner to honouring the bookings and associated terms and conditions and therefore the holidaymaker can choose to continue with the holiday.
Two, that the holidaymaker can opt for a refund in full.
You should reassure them that you are contractually obligated by Simply Owners to bind the new owner into honouring their booking or alternatively they can opt for a refund in full. By advanced notification in this way and providing the option of continuing with the booking that has been made contractually binding on a new owner or giving the option of a refund in full you and mitigate any legal recourse. Please note if an owner sells their property and does not protect their holidaymakers in this way we will put all our weight behind supporting the holidaymakers in their legal claims against a rogue owner.
only provide advertising
space for holiday-home owners and connect potential holidaymakers with
them directly. It does not vet any properties nor verify any comments
or content entered in the advert by you, the holiday-home owner. It
is you, the holiday-home owner, therefore that is solely responsible
for the representations made in the advert placed with
Also, as Simply Owners does not have any kind of contract with any holidaymaker, financial or otherwise, it cannot be considered a ‘renter’ and drawn into any form of rental agreements, licences or any form of contract with the holidaymaker or third party.