FAQs about pricing and additional charges

Do I need to bring my own bed linen and towels, supply my own food, pay for gas and electric or pay local taxes?

You should contact the homeowner directly. Each property and homeowner is different. Simply Owners only provide the advertising space for the property.

How are prices quoted eg, for the whole property, per person, per night etc?

Owners should put all prices on their property details page in their advert If you are unsure please clarify directly with the owner the price to be paid for your holiday rental.

Do I need to check any documentation for the property before I book?

Simply Owners has undertaken rigorous checks to ensure that the property exists and it is the real owners that are advertising it on our site. We also support a free Owner Direct Payment Protection scheme to ensure that you are covered against being scammed in this way. Some countries require owners to buy licences to be able to rent out their properties in an official capacity and Simply Owners do not check the validity of any licences, as we only provide advertising space for the owners and do not act as a renter in any way to the holidaymaker. You may wish to check if the country you are visiting is making this imposition on rental owners and that they have the respective licence.

How do I find out more information about the property/my holiday?

If you have any further or specific questions about a property or the details of your holiday you should contact the owner directly on the unique telephone number that we provide for you.

How do I know information published in an advert is accurate and up to date?

It is each holiday homeowners' responsibility to ensure that the information on their listing is accurate and up to date. We advise holidaymakers to make their own checks by telephoning the owner direct to confirm that a property is as described before booking and paying. Simply Owners require owners to accurately describe their property in their advert and owners sign terms and conditions to that effect.