What is Payment Protection?

What is Payment Protection?

Please note that we at Simply Owners have never had a single incident or claim relating to Payment Protection since the launch of our site. We have facilitated hundreds of thousands of holiday bookings during this time. This 100% security record is due to the rigour and vetting procedures we apply to both owners and their properties prior to allowing them to advertise on our site and both owners and holidaymakers following our advice.

It protects holidaymakers against the two most common property scams:

 

  • Spoof Properties: After booking holidays on other sites some holidaymakers have arrived at their destination to find that the property has been fabricated and does not exist. We vet our owners and their properties to ensure that they are legitimate before allowing them to advertise on our site and so ensure that they do exist.
     
  • Payment interceptions by scammers: On other sites holidaymakers have had their communications hacked by scammers and had their payments diverted away from the intended receiver. We vet our owners and ensure that when holidaymakers call the owner on the vetted and trusted phone number held on our site they know that they are speaking with the real owner or their authorised manager and therefore can be sure of the legitimacy of any payment details supplied.
     

Please note Payment Protection applies solely to these two dimensions and only then when owners and holidaymakers have meticulously followed the Simply Owners advice.

Why do you need to check all the properties listed?

We are proud of our reputation as the SAFE SITE for holidaymakers to come to for their Holiday Rental without booking fees. We want to uphold this and hope you will support us in this process. 

How do I send a certificate and what does it look like?

Find full instructions on how to send here: 
It should look like this