You will find exactly the same properties on other web sites but Simply Owners can be up to 60% cheaper because we do not charge any fees, surcharges or commissions. By booking via Simply Owners you can make significant savings in your holiday.
Because we do not charge commission on your booking we are able to allow you to speak with the owners
or their representative BEFORE you make a booking.
This is a massive bonus over the on-line booking platforms, and you should make the most of it.
We recommend you telephone the owner and discuss the property and any aspects upon which you may need clarification.
It may be that the description of the property says no pets but if you have a family member with asthma or some respiratory
complaint it may be worth checking how long this policy has been in place and have any pets ever stayed at the property.
Similarly, it may say mobility friendly, but you may want to ask about the surrounding area, for example is it hilly, can we push
a wheelchair to the shop.
Or, it says heated pool so question can you guarantee it is warm enough to swim in from day one or does it take three days to heat
up.
You may want to check the exact location and not rely on statements such as ‘just a short walk to the beach, shops etc.’
This way you can get the perfect match between you and the property, leave a great review for the owner and no one is in dispute
over unnecessary issues.
Simply Owners guarantees payment protection, for those holidaymakers who meticulously follow our
method of payment, detailed below.
Don’t allow scammers to phish or hack your emails to redirect your payments to their accounts. Only
ever use emails to send general enquiries and receive general information and always check they are
from Simply Owners or the homeowner, you should never communicate with anyone else.
Some countries have legislation that requires owners of holiday rental properties to buy licences enabling them to officially rent out their properties. It is important that you check this out with the owners directly as Simply Owners is not a 'renter' and only provides space on its web-site for owners to advertise their properties. Properties requiring licenses will often state their licence number in their property description.
Under the data protection act we are not allowed to store personal details for homeowners.
We advise therefore that holidaymakers make a note of the owner’s residential address in the event they need to serve
any court notice upon them for whatever reason later. The owners address would normally be included in any booking forms you
sign for the holiday accommodation.
Simply Owners does not have the resources, in terms of time or legal expertise, to investigate
disputes between owners and holidaymakers. We are unable to collect all the information, assess the
legitimacy of it and make judgments as to who is right or wrong.
If disputes cannot be resolved amicably between both parties, then the ultimate place for a ruling
on matters is in the courts. Simply Owners will support both parties as best we can with any
information we have but will have very little weight to bear on legal matters as we are not party
to the contract.
If Simply Owners becomes aware that criminal proceedings are being issued against an owner
then we would suspend that owner’s listing as a neutral act until the case had been ruled upon.
It would be remiss of us to allow future holidaymakers to follow in the footsteps of a situation
that was found to be illegal.
Only receive instructions on making payments during a phone call that you make to the holiday
homeowner on the unique phone number that you have received from Simply Owners
NEVER ACCEPT a call or email from the holiday homeowner or anyone else giving you instructions on
how to make a payment. Unlike emails, which are easy to hack, a phone number is unique to an
accountable individual and the above payment method protects both you (the holidaymaker) and the
holiday homeowner.
Never pay by cash or send wired cash through companies like western union. Only ever pay a deposit,
unless it is just a couple of weeks before you travel. Always pay using a credit or debit card, bank
transfer or an organization such as Paypal. Be sure you have considered all the terms and conditions
of the holiday homeowner before you make any payments. Insist on a letting contract, that includes
all the details you need such as deposits, security bonds, check in / out arrangements etc. Also be
sure to acquire the owners residential address in the event you ever need to make a claim against
them for any reason. Check out your holiday-home on google maps, review sites, etc, to be sure you
are getting the best property for your needs. Check out your holiday-home owner via reviews, social
media such as Facebook etc to be sure you are getting the best service. Take time to think about
what you want from your holiday home and use the specific filters when constructing your search, to
reduce the number of properties you have to choose from. You should not have to compromise on what
you need or want, as there are thousands of properties on our web site, all offering that little bit
of something different. Make a list of questions you need to ask the holiday-home owner and prepare
yourself well before you make the call about the holiday-home.
View Payment Protection Information
Simply Owners, verifies homeowners identities and that the property exists, so that holidaymakers can
then connect directly with homeowners and their advertised properties.
Be aware, homeowners can edit and update the content of their advert at any time,
so Simply Owners is unable to verify the accuracy of all content and descriptions of all properties.
Please check any points made in property adverts that are important to you before you book with a
homeowner.